Terms and conditions
Shipping and payment
If the goods are in stock, so delivery time is generally: 2-14 days, in case the výrobku- the order- delivery time depends on the time of delivery of goods from a supplier, minimum of 5 days.
I. Introductory provisions
1.1. These Terms and Conditions shall be governed by legal relations between
HOLEY QUILT, Ltd.
851 06 Bratislava
(Hereinafter referred to as “Seller”) and any person who is the purchaser of the goods offered by the Seller for Seller’s website www.holeyquilt.com by General Terms and Conditions (the “Buyer”) arising from the purchase of those goods.
1.2 Legal relations between the Seller and the Buyer shall consult the Terms and conditions Complaint Rules Internet Business www.holeyquilt.com (the “Complaints Procedure”) and the provisions of the relevant legislation, in particular the Civil Code, the Commercial Code, Act No.250 / 2007 Coll. Consumer Protection Act no. 108/2000 Coll. Consumer Protection in Doorstep Selling and Act. 22/2004 Z.z. on electronic commerce.
1.3 The sales contract means a contract between buyer and seller, which concerns the purchase of goods offered by the Seller for Seller’s website www.holeyquilt.com (the “Products”) closed manner in accordance with Article II. General business conditions.
1.4. A buyer is persons purchasing goods for business and not for personal use of natural persons, are not subject to the provisions of Art. VI. “Warranty and Service” and Art. VII. “Return of goods – withdrawal” General Terms and Conditions and the provisions of the Complaints Procedure. Liability for defects in the goods in this case is governed by §422 et seq. Commercial Code.
1.5. Contact information
HOLEY QUILT, Ltd., Šumperská 44, 971 01 Prievidza
Telephone contacts: 0905 708 145
Contact e-mail: firstname.lastname@example.org
II. The method of ordering and this contract
2.1. Buyers can order goods through filling in an electronic order form provided on the website of the Seller (the “Order”) as specified in the following provisions of this Article, the General Business Conditions.
2.2 The buyer fills in all the required information specified in the order. Before the final placing an order the Buyer possibility to order and inputs checked. Changing the completion data is possible using the ,, Return “, where the buyers return to the previous step. The buyer confirms the order button ,, Send order”. The order is deemed to be sent, if it is received by the seller and will contain all the required information, ie billing and shipping address with all the data required order form, e-mail and telephone contact to the customer, the name of the ordered goods, quantity and also the time and method of delivery. Sent order is a proposal to conclude a purchase contract from Buyer.
2.3 By submitting your order The buyer is bound and may be relied on only if the revocation reaches the Seller before the seller sends an e-mail with the acceptance of the order by the buyer.
2.4 The seller sends the e-mail address of the purchaser specified in the order by e-mail with the acceptance of the order the Buyer (the “Acceptance”). Seller reserves in certain cases (hire purchase, etc.) the right to request from the Buyer prior to shipment acceptance of delivery of the documents.
2.5. The purchase contract is the delivery acceptance of the Purchaser.
2.6. The seller is always entitled to, depending on the nature of the order Kupujúceho- quantity of goods, the purchase price, the cost of transport, distance and the like, to request from the Buyer authorization (further confirmation) order in an appropriate manner, such as in writing or by telephone. In case the buyer that authorization (further confirmation) required manner within the period specified by the Seller fails, purchase agreement, the expiry of that period from the beginning deleted. Contracting parties are obliged to give all you can to fulfill the moment of termination of the contract.
2.7. Seller reserves the right not to submit acceptance of the Buyer in the event of obvious printing errors related to the price, description and image of the goods in the catalog of goods listed on the website of the Seller.
II. Price and payment terms
3.1. The buyer is liable for the goods, where the order has been accepted by the Seller, duly and timely pay the purchase price in accordance with section 3.2. General terms and conditions applicable at the time of dispatch of order by the seller.
3.2. The purchase price for the goods is the price mentioned on the website of the Seller www.holeyquilt.com when you submit an order by the vendor. The purchase price including VAT.
3.3. The buyer pays the purchase price according to the chosen method of payment specified in the order.
3.4. The invoice for the purchase price issued by the seller, which will be sent to the Buyer with the goods, and also serves as invoice and delivery note.
3.5. The purchase price in accordance with section 3.2. General business conditions do not include the cost of shipping orders or cost to use electronic means of communication. Information on the price of goods transport conditions specified in art. V Terms of delivery General Terms and Conditions. The cost of using electronic means to the agreement between the buyer and his ISP, or the provider of electronic communications.
3.6. Where the Buyer makes payment of the purchase price upfront and the Seller is unable to deliver the goods, the Seller shall return the purchase price paid by the Purchaser within 15 days of notification of the Buyer and the Buyer’s account, which sends an e-mail to email@example.com , firstname.lastname@example.org
VI. Delivery time
4.1. The goods will be delivered to the Buyer within the period stated on the website of the Seller by the goods in the catalog of goods. This limits shall include only working days.
4.2. Delivery time begins with the goods which the purchase price will be paid by the Buyer on receipt of goods, ie cash on delivery, on the date of the purchase contract according to art. II. General business conditions, ie delivery acceptance of the Purchaser. If the buyer has chosen another method of payment as payment of goods in its delivery, ie for example, transfer payments from account to account, delivery period begins to run only full payment of the purchase price, ie by crediting the full amount of the purchase price to the account of the Seller.
4.3. If the ordered goods can not be delivered within this deadline, the Purchaser shall immediately inform together with information on alternative date of delivery, or offer another product comparable to the (subsequent performance). In this case, however, the seller must request the consent of the Buyer.
4.4. If the seller can not deliver the ordered goods and the buyer and seller can not agree on an alternative transactions, the seller is obliged to reimburse the purchase price to the Buyer within 15 days after the deadline for delivery of goods.
V. Terms of delivery
5.1. The seller delivers the goods to the buyer until full payment of the purchase price, unless otherwise agreed.
5.2. Delivery is on weekdays from Monday to Friday 8:00 to 18:00 hours, depending on the courier company.
5.3. Product delivery options:
Prepay by bank transfer to account number: 4021110952/7500 IBAN: SK43750000000004021110952
Courier – cash on delivery
Personal collection operating in the Šumperk 44, Prievidza, Mon-Fri: 9-17: 00h
5.5. Obligations of the buyer on receipt of goods: The buyer is obliged to goods from the carrier due to take over, to check the integrity of the container, number of packages and, if any such defects immediately, within 24 hours, notify the carrier. In the event of breach of the original tape on the goods or finding other violations of the packaging indicative of intrusion into the cargo transported goods buyer does not accept the consignment from the carrier. By signing the handover protocol buyer confirms that the shipment was received intact. Invoice serving as delivery sheet is always enclosed in the shipment of goods carried.
VI. Warranty and Service
6.1. Warranty on the goods, the seller provided by laws of general application or for the period stated in the warranty, which is not shorter than the legal warranty. If it is not in the catalog of goods on the website of the Seller www.holeyquilt.com or the accompanying warranty card stated otherwise, the warranty period for all goods 24 months. The warranty period starts from the date of receipt by the buyer.
6.2. The warranty covers manufacturing defects of goods or defects that were not caused by improper or careless handling, use in violation of its purpose or instructions, mechanical damage or wear, natural disasters such as lightning or other atmospheric discharge, fire or water, or the action of other unusual phenomena such as surges in the electrical or telephone network.
6.3. The buyer can file claim:
Ship the return goods together with other required documents to the seller to the address, but no cash on delivery but registered mail or courier.
6.4. The buyer may use the Complaint Client center services Seller by calling 0905 708 145, where the operator sequence Buyer Complaint how to proceed.
6.5. The legitimate claims when the buyer submits a complaint directly with the Seller, Seller repaired conveys to the purchaser at his own expense.
6.6. The buyer claimed goods annexed to read an original or copy of the purchase of the goods – the invoice and a detailed description of the defect. Unless the defect does not occur permanently, it must clearly state the conditions under which it occurs. Merchandise should upload the original packaging and must be complete.
6.7. Complaints procedure and method for removing defective goods dealt Reclamation, which is an integral part of the General Terms and Conditions.
VII. Returns – withdrawal
7.1. Pursuant to § 12 of the Law on Consumer Protection in Doorstep Selling and Distance Selling (Act no. 108/2000 Coll.), The buyer is entitled to withdraw from the concluded contract without giving any reason within 14 working days of receipt of goods, and required notice to the Buyer terminate the contract and purchased goods were delivered to the Seller within that period.
7.2. The buyer is obliged to return the goods either in person in any of the Seller stores in Slovakia or by sending the address of the seller of goods (goods shipped cash on delivery will not be taken over by the Seller, on the contrary, the buyer will be refunded back to its costs). For more information on Buyers infoline 0905 708145th If the buyer exercises the right of return, the goods must be undamaged, with no signs of wear, and in original packaging.
7.3. Selling Items examining and testing. If the item is returned undamaged and unworn, return the seller to the buyer paid the purchase price of the goods within 15 days of Buyer’s withdrawal from the contract, either by sending the amount paid by postal order to the address of the buyer or bank transfer Buyer. Should the returned goods in any way damaged or worn, Seller reserves the right to reparation, which may set off against the purchase price. This does not apply if the goods were returned because they had defects covered by the warranty.
7.4. If the seller and buyer agree otherwise, the buyer may not, without giving any reason to cancel the contract, its object:
sale of goods, which considering its features can not be returned
7.5. In violation of the conditions for withdrawal or proper returning the goods, the Seller is entitled to claim the purchaser damages arising from such under the relevant legislation.
VIII. Final provisions
8.1. Terms are binding from the date of publication on the website of the Seller.
8.2. General terms and conditions apply to the extent and terms, which are available on the website of the Seller on the date of dispatch of order by the Buyer.
8.3. By submitting your order confirms the buyer to the seller that accepts the amount of the price of the goods ordered, including the possible dispatch and transport costs Terms and Seller Complaints procedure as in force from the moment of sending the order.
8.4. The buyer sent the order gives the seller in accordance with the Act. 428/2002 Coll. Privacy Statement consent to the processing of personal data in order in the information system of the seller for the purpose of fulfillment of the purchase contracts concluded by General Terms and Conditions, and for the purpose of offering services and products of the Seller, forwarding information about the seller’s business, including by electronic means (mainly e -mail). The buyer gives consent for the period until the withdrawal. The buyer has the right granted approval revoked at any time by giving written notice to the e-mail address email@example.com. Seller or at the above postal address of the seller. The buyer gives consent voluntarily. The buyer declares that the personal data included in the order are true. The electronic form is not provided consent in writing in accordance with § 7 ods. 2 out. no. 428/2002 Coll. on the protection of personal data.
8.5. The seller is bound by its offer price of goods, including the dispatch of the acceptance of the Buyer until delivery to the Buyer, subject to the provisions Some provisions of general business conditions in the specific case otherwise. By submitting your order The buyer is bound by the time fixed for the delivery of goods.
8.6. The seller undertakes to purchase contract archived in electronic form together with the relevant General business conditions for five years. Thus archived contract is not available to buyer.
8.7. Purchase contract under the conditions specified in the general terms it can be concluded in the Slovak language.
8.8. Seller reserves the right to change the text of the General Terms and Conditions.
In Prievidza 11/22/2014